Working Transitions
Over & Out - The lessons to be learnt from exit interviews
A cautionary tale appeared in The Telegraph this week that should serve as a warning to us all. Michael Stuban, an employee retiring from the Pennsylvania Turnpike Commission after a 35 year tenure, completed his exit questionnaire with brutal honesty and, rather than submitting it via the correct channels, sent it round to the whole company – furnishing all 2,000 of his colleagues with the nitty-gritty of his dissatisfaction with both the organisation and it’s management.
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