Working Transitions

Never knowingly under-promoted - Women in key leadership roles

John Lewis, the Giant High Street Retailer, has announced the appointment of its first ever female MD. Paula Nickolds will step up to the elusive ‘top spot’ in January and her appointment is an important – and high profile – step in terms of gender equality.

Despite over 40 years of legislation demanding equality in the workplace, men still out-earn women by close to £500,000 over the course of their career and the percentage of females in ‘top’ roles clearly demonstrates a gaping chasm.

Research has shown time and time again that having women at the top is good business sense: firms do better with diversity. So what’s going wrong?  A lack of role models, poor flexibility and work life balance at a senior level, challenging maternity provision, fewer women in c-suite ‘feeder’ roles and a less effective network all appear to play a part.   For many women, however, the key factor appears to be confidence and mindset – they simply don’t recognise their strengths and underestimate their competence.

Jayne Harrison, Executive Associate Coach for Working Transitions has supported many Women to achieve their career goals. She gives the following advice:

“It’s my belief that there has never been a better time for women in leadership roles. We’re entering the ‘Social Age’ where positional authority alone won’t cut it. More important is how you build your reputation through authenticity, humility, trust, collaboration and mutually beneficial networks .  Not through hierarchical, command and control structures.  It doesn’t matter what you ‘say’ you’re good at – the truth (or not your version of the truth) will be broadcast for you through the airwaves.

Whilst it would be dangerous to generalise, I believe the new leadership age requires skills and strengths that play to women’s natural talents – namely EQ, empathy, relationship building and creating great working practices through others not unto others.

Of course, we’re a way off the ideal as yet. In the meantime, women can support themselves by holding onto their authentic selves – don’t try to be a man.  Don’t be afraid to demonstrate and coach others in what are often seen as ‘soft skills’.  Ironically they’re anything but.  Everything today is delivered through people; if you can’t motivate, engage, and support your people, they simply won’t hang around.  The ability to nurture, develop, grow and support teams at all levels should play to women’s strengths.

I often find when coaching women leaders that they don’t recognise their strengths in these areas at all. And it’s not surprising – it’s still a very male dominated environment out there – regardless of your position.  I hear of women been talked over in meetings, or ignored completely.  Sexism is rife.

That said, there are a number of areas to help build confidence if you are serious about competing in this marketplace. We’re also not all ‘sugar and spice’; know yourself well and play to your strengths – don’t try and fit into an idea of what you think a leader should be.

Culture and values – does the organisation you work for treat all employees with inclusivity and dignity? If not, use your feet to vote. If your values are aligned then recognise this as a benefit. Who doesn’t want their leader to ‘walk the talk’?

Be very clear about your own value and why anyone should employ you. How long has it been since you last reviewed your skills, achievements, and strengths? WRITE THEM DOWN. Be very clear on what is it you bring to the party. I find working with leaders on the detail of their facets creates improved confidence, self-efficacy and self-belief.

Feedback – keep a regular journal or book of feedback and seek it out regularly. An annual 360 or a Reflected ‘Best Self’ exercise is a great way of understanding where you are in relation to your career ambitions. But just as effective are team one to ones. Creating a team atmosphere of honest feedback also builds trust, reduces ‘blame’ tactics, and creates more inclusive environments.

Understand your ‘dark side’ or what might potentially be getting in the way of your success. Hogan provide a very good psychometric around leadership derailment factors. Self-awareness is key in leadership – whatever your gender.

Mind-set – write a weekly list and include: 1) 3 things that have gone well 2) what have you learned and 3) what are you grateful for. This isn’t ‘happy clappy’ stuff – it is about forging neural pathways of positivity; recognising the positive rather than the negative. This practice has also been shown to improve resilience when things don’t quite go as planned.

Be prepared to talk about what you are good at and what you have achieved. This isn’t about boasting; it’s about letting your organisation know you are engaged, committed, and enthusiastic. I hear countless stories of X got the promotion because they spent longer raising their profile and networking with other leaders. If this overt method doesn’t feel comfortable, find a way that does. Could you use it as a stretch opportunity for one of your team to stand up at Board for example? Treat this as a ‘to do’ item – communicate and be visible. Don’t just assume that everyone knows you’re doing a good job.

Get out there – mentor, be mentored, network, speak and collaborate widely. There’s a whole world out there ready to receive you and also provide support, if we’d only ask for it! Not only that, but it’s a great way of ensuring that you’ll remain current and non-institutionalised. Your manager will thank you for keeping a finger on the pulse regarding the industry you are in.

Pay attention to your self-talk. If your sentence contains ‘should’ ‘ought’ ‘must’ then stop and ask yourself ‘is this really true?   I should work for at least 40 – 60 hours as a leader – who says? I should be able to do X, Y and Z myself? Where is the evidence for that? Beware of the pressure your self-limiting talk is putting you under. Sometimes it’s hard to realise when we’re doing this – work with a coach or a trusted advisor/mentor who is happy to challenge your thinking.

Make friends with your Imposter. Impostor syndrome has been described as ‘a psychological phenomenon in which people are unable to internalize their accomplishments’. In early research it was seen as predominantly a syndrome that affected high achieving women (although it is now accepted that men also suffer from this to some extent). Despite external evidence of competence, you might think you are a fraud, you’ll be found out any minute and do not deserve the success you have achieved. This often goes hand in hand with perfectionism – but not always. Raising awareness of the imposter is the first step in coaching and then working to dispel it using a variety of techniques (some of which are mentioned above). The Imposter may prevent women taking on more senior roles if they have to do so proactively; particularly if they have ‘happened upon seniority by luck’. “

Working Transitions CEO, Lynne Hardman adds:

“Jayne’s insights resonate with the experience of many of the women we provide career coaching for and her tips are practical and relevant. However, although there is undoubtedly a need to provide specific support for women in some areas, the reality is that many men also could also benefit from this advice if they want to develop their careers.”

In making this significant appointment John Lewis is further enhancing their reputation as a great employer, as well as a values driven, high quality brand . Responsibility for delivering the famous “never knowingly undersold” promise now passes to a new era of female leadership, which should inspire many women to aim for the top in their own careers.

 

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Author
Working Transitions
Date
04 November 2016
Categories
Careers
Executive
Development
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